Enhanced Call Management, Streamlined Notifications with Team on the Run WebChat 2.4.2

The latest Team on the Run (TOTR) WebChat update (v2.4.2, released in April 2020) brings a range of exciting functionalities that enhance communication efficiency, improve user experience, and empower administrators with greater control. This update focuses on improved call management features, a revamped notification system, and increased flexibility for My Business activation.

Moving forward, as each update goes live on  iOS & Android you will be able to find the release notes on the blog so be sure to subscribe to the newsletter to be notified when a post goes live.

summary

Team on the Run WebChat update 2.4.2 in details

Late Call Entry

WebChat 2.4.2 introduces a revamped notification system to keep you informed about various activities. Receive clear visual notifications for:

  • Rejected calls
  • Calls you answered and ended yourself (as long as the call is still active with at least two participants)

  • Missed calls (regardless of whether your device was on or off when the call came in)

Call Options

Managing ongoing calls is now more convenient with the addition of in-call options. You can mute/unmute your microphone, activate speaker mode, or leave the call screen and return to the call session through the notification bar. This allows for multitasking while remaining connected to the call.

New Notification System

WebChat 2.4.2 introduces a revamped notification system to keep you informed about various activities. Receive clear visual notifications for:

  • New messages received
  • New service members joining
  • Group conversation invitations
  • Attachment upload progress and failures
  • Your account being accessed from another device simultaneously

Per-User My Business Activation

Administrators now have the flexibility to manage My Business access on a user-by-user basis. This allows for customized access control and ensures My Business functionality is activated only for authorized users.

Conclusion

Team on the Run WebChat v2.4.2 delivers a significant upgrade for both users and administrators. The update enhances call management capabilities, streamlines communication with a new notification system, and empowers administrators with greater control over My Business activation. Download TOTR WebChat 2.4.2 today and experience the improvements!

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