Airports today handle millions of passengers with multidisciplinary teams and operators, including air traffic controllers, technicians, gate agents, cleaners and customs officers.
To offer passengers a better travel experience while increasing safety and operational efficiency, airports need reliable next-generation mission-critical communications that connect teams and support real-time coordination.
Team on mission (TOM) is a secure mission-critical communications solution designed for airport operations, bringing voice, video, data and operational workflows into a unified environment to improve coordination across airport teams.
Organizations cannot achieve better results using obsolete and limited tools while procedures and technologies are constantly evolving.
To achieve better performance, the way airport professionals communicate has to be transformed by empowering them with modern, secure and reliable tools.
As communication is key to an airport’s success, many benefits can be obtained from our new-generation communications application, Team on mission, that offers a wide range of possibilities to improve communication and coordination between the different operators.
In private life, we use multimedia messaging, VoIP and video communications for instant exchanges.
In the work sphere, professionals should also be able to take advantage of this technological evolution without compromising security, so they can work efficiently and continuously improve passengers’ experience.
While legacy tools such as Walkie Talkie and DECT devices provide limited functions (text messages, PTT, Voice) for basic communications, Team on mission is a modern and secure mission-critical solution that provides airport professionals with unified access to a wide range of advanced functions, including instant multimedia conversations, all-voice, video, data and MCPTT services, automated processes, geolocation and emergency systems. The result is substantially-improved performance and coordination between teams.
In an airport environment, teams need to communicate seamlessly and share information in real time across terminals, airside and landside operations. A unified and reliable communications and collaboration solution helps connect teams, improve coordination and maintain operational visibility.
Team on mission enables teams to securely share voice, data, video and operational information in real time across smartphones, tablets and computers. It can also connect airport teams and existing information systems, ensuring that relevant information reaches the right people when needed.
Team on mission can integrate with existing PMR systems such as TETRA, Tetrapol and P25 through a radio gateway, enabling interoperability between broadband and legacy radio communications and supporting a smooth transition toward 4G/5G-based mission-critical communications.
With a private 4G/5G network, communications can also benefit from priority and QoS mechanisms, helping ensure that critical communications receive the appropriate network resources according to operational needs.
Team on mission makes it possible to prevent issues by integrating IoT platforms in order to optimize operations management and it helps you detect issues and intervene faster. The right person will receive the automated workflow at the right moment.
During each mission, employees can have access to the digital process they have to follow, they can complete relevant forms using a smartphone or a tablet, and they can add pictures as proof of execution.
They can also trigger video streaming if they need external assistance to resolve the problem quickly and efficiently, or they can use the same app to send a spare part provisioning request from the same place and obtain approval within minutes.
Team on mission makes task execution easier for employees and enables them to work more efficiently.
Team on mission is a secure application with military-grade encryption, allowing communication exchanges in a secure and controlled way using a smart device. Moreover, your data is processed and stored at your own facilities within your own jurisdiction, making it subject only to your local privacy and data protection laws.
Team on mission helps you improve employees’ protection thanks to the emergency and Lone Worker Protection system. You can receive an automatic alert when an isolated employee is in distress or when an emergency occurs. You can also locate your team members, get their real-time position, call them and dispatch general alerts.
