Airports today handle millions of passengers with multidisciplinary teams and operators, including air traffic controllers, technicians, gate agents, cleaners and customs officers. To improve passenger experience while increasing safety and operational efficiency, airports need reliable next-generation mission-critical communications that connect teams and support real-time coordination.
Team on mission (TOM) is a secure communications solution designed for airport operations, helping teams coordinate voice, video, data and operational workflows across the airport environment.
In private life, we use multimedia messaging, VoIP and video communications for instant exchanges. In the work sphere, professionals should also be able to take advantage of this technological evolution without compromising security, so they can work efficiently and continuously improve passengers’ experience.
These capabilities help improve airport operational efficiency and coordination between teams.
In an airport environment, teams need to communicate seamlessly to coordinate operations across terminals, airside and landside areas. A unified and reliable communications and collaboration solution helps airport professionals share information and respond quickly to operational situations.
Team on mission allows the reception of data in real time on all types of media (smartphones, tablets and computers). It also enables the establishment of reliable information feedback systems and can interconnect airport terminals with the information systems of the different companies, thus enhancing the transmission and exchange of information.
In addition, TOM can integrate with existing PMR systems such as TETRA, Tetrapol and P25 through a radio gateway, supporting PMR interoperability and a gradual transition toward communications based on 4G/5G LTE networks.
This enables airport operators to coordinate with first responders during a crisis while maintaining communication continuity across different infrastructures.
Team on mission helps airport teams prevent and resolve operational issues by integrating IoT platforms and automating workflows. The right person can receive the automated workflow at the right moment, helping teams respond faster.
During each mission, employees can have access to the digital process they have to follow, they can complete relevant forms using a smartphone or a tablet, and they can add pictures as proof of execution.
They can also trigger video streaming if they need external assistance to resolve the problem quickly and efficiently, or they can use the same app to send a spare part provisioning request from the same place and obtain approval within minutes.
Team on mission makes task execution easier for employees and enables them to work more efficiently.
Team on mission is a secure communications solution with military-grade encryption, designed to protect operational communications and sensitive data. Moreover, your data is processed and stored at your own facilities within your own jurisdiction, making it subject only to your local privacy and data protection laws.
Team on mission helps you improve employees’ protection thanks to the emergency and Lone Worker Protection system. You can receive an automatic alert when an isolated employee is in distress or when an emergency occurs. You can also locate your team members, get their real-time position, call them and dispatch general alerts.
