Team Signaling is an all-in-one solution designed to address the operational challenges faced by modern cities. It enables the centralization and efficient processing of citizen reports, while improving the planning and coordination of field interventions.
The solution is built on three key, complementary, and interconnected components:
A citizen reporting application.
A centralized moderation tool.
An intervention management platform “My Business”.
With Team Signaling, citizens can easily report issues they encounter in public spaces or with urban infrastructure, whether it’s roads, lighting, cleanliness, or more.
This app allows citizens to :
It provides citizens with a reliable way to report issues and track their resolution, actively engaging them in improving their living environment, beyond the clutter of social media.
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Fill out an online form
Use the city’s mobile AppTeam Signaling provides cities and local communities with a powerful, intuitive platform to centralize and manage reports efficiently.
Here’s how it works.
Reports are received in real time via Team Signaling‘s moderation interface.
Through a smart and intuitive scheduling interface, tasks can be quickly assigned to the most suitable teams or service providers, based on priority, availability, location, and skill set.
Report
The citizen reports an issue via the platform.
Processing
The report is reviewed and automatically routed to the appropriate team through intelligent assignment.
Mobilization
A field team is dispatched to handle the intervention promptly.
Resolution
The citizen is notified once the issue has been resolved.
Team Signaling goes beyond simple report handling, it’s a comprehensive solution that supports the efficient management of urban operations and ensures the safety of your field teams.
With instant, secure communication between city stakeholders via mobile devices. Benefit from advanced features like multimedia messaging, group chats, Push-to-Talk channels, and more for optimal coordination.
Ensure real-time tracking of interventions and incidents managed by external partners. With full traceability, seamless communication, and unified workflows, you enhance transparency and responsiveness while maintaining control over operations.
Real-time performance indicators strengthen your ability to monitor activities and ensure better oversight of your territory.
Simplify your teams’ daily operations with intuitive digital forms. Automate information sharing, speed up processing, and boost field efficiency, all while eliminating paper-based workflows.
Connect Team Signaling to your city’s IoT platforms for proactive incident management. Automate intervention orders and improve responsiveness before situations escalate.
The lone worker protection (LWP) system lets agents instantly report incidents. Automatic alerts are triggered for falls, loss of verticality, or risky situations.
Rely on real-time alerts, secure communication channels, and dedicated crisis management tools for a rapid, coordinated response to sensitive situations.
Thanks to Team Signaling, you have access to numerous tools to improve urban management on a daily basis:
Improved local governance
Improve service quality while optimizing service provider oversight.
Strong citizen engagement
Build trust through transparent, seamless communication.
Greater
responsiveness
Act quickly using real-time data and detailed reports.
Enhanced agents
safety
Protect teams with geolocated alerts and LWP features.
Improved
coordination
Improve the quality of urban services while optimizing the management of your service providers.
Comprehensive
solution
A unified platform that combines intervention management, communication, security, and mobile tools for field teams.
Open-source citizen application
Transparent, adaptable, and interoperable, it easily integrates into the local government’s digital ecosystem.
Seamless
Interoperability
Seamless integration with existing municipal infrastructures and platforms.
Integration with existing reporting App
Ensures operational continuity and maximizes the value of previous investments.
Modular & scalable
Adapts to each city’s
specific needs.
Data sovereignty & security
Compliant with European
standards.
Proven in the field
Built on real-world use cases
and success stories.
Optimize operations, improve major risk management, and provide better services to citizens.
Strengthen field worker protection with a geolocated alert system and Lone Worker Protection (LWP).
Optimize city infrastructure management with an automated incident management platform and enhanced proactivity through integration with the city’s IoT ecosystem.
Contact us now for a demo !
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