
Benefit: Facilitate fast access to pinned conversations for webchat and mobile users.
Since version 4.0, platform administrators can create and configure map servers at the platform level and define which map provider will be displayed for mobile users in each organization (for sharing location, displaying pins on a map, etc.).
Platform administrators can now also set the map provider for the Web Console, allowing dispatchers to follow users’ locations, create and share pins on the map, and more.
Benefit: Platform administrators now have a user-friendly interface to configure their map servers. Each organization can support different map servers and assign one per department.
* Streamwide does not provide any Map server, but only the interface to configure and use your own.
The Team on mission 4.1.1 update marks a step forward in enhancing our platform’s capabilities. The ability to pin and synchronize conversations across devices simplifies user interactions, while the improved map provider configuration tools give administrators greater flexibility and control.
Additionally, our new support for external databases and storage systems ensures that your data is managed efficiently over time. We are dedicated to providing features that boost productivity and operational efficiency.
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