Ensure the continuity of your utility services with secure communications and efficient field operations management

Unify utilities communications for smarter coordination

Team on the run improves team coordination with a modern, unified platform that centralizes all communications. Field staff and control centers stay connected through structured channels, ensuring.

  • Real-time collaboration.
  • Faster, better-informed decision-making.
  • Increased visibility on the ground.
 

By centralizing communication tools, the platform removes fragmentation, improves reachability, and integrates advanced telephony systems that virtualize fixed lines, ensuring a seamless flow of information for electricity providers and utility operators.

Accelerate maintenance and dispatch the right field team

Team on the run empowers dispatchers to assign every task to the right team at the right time, based on skills, location, and availability — driving faster response and less downtime. Supervisors can:

  • Push work orders in real time.
  • Instantly check work progress and on-duty status.
  • Give technicians direct access to digital procedures and asset data.

Thanks to IoT integration, failures are anticipated, and interventions are triggered before they escalate. Every intervention is tracked with full traceability, reducing administrative work.

Ensure fast and structured crisis management

Team on the run equips your teams with the right tools to act across the entire crisis lifecycle. By guiding teams step by step, TOTR helps utilities respond faster, collaborate more effectively, and minimize service disruption.

 

Before

Digital crisis briefcase with pre-set procedures for immediate readiness.

During

Automated escalation workflows, secure crisis groups, and dedicated crisis cells to coordinate actions in real time.

After

Detailed reports, traceability, and feedback loops to support compliance and continuous improvement.

Enhance workforce protection and meet compliance standards

Protecting field staff is essential to ensure both safety and service continuity. Team on the run reinforces worker protection by enabling control rooms to coordinate immediate assistance while all events are securely logged, ensuring full traceability. The platform also helps organizations comply with worker safety standards, resulting in safer working conditions, stronger employee trust, and improved overall resilience.

Delivered through advanced capabilities such as:

Lone Worker features

Automatically monitor isolated staff and trigger alerts if inactivity or danger is detected.

Emergency alerts

Allow workers to instantly signal distress, notifying control rooms and nearby teams in real time.

Precise geolocation and monitoring

Provide exact worker location to ensure rapid assistance and optimized resource deployment.

 

Key benefits for utilities


Resilience
Ensuring service continuity during incidents

Efficiency
Faster interventions and optimized resources.

Safety
Enhanced protection for lone workers and field staff.

Cost savings
One integrated platform instead of multiple tools.

Compliance
Alignment with industry standards.

Proven experience you can trust

Of experience in critical communications
+ 0 Years
Professional users worldwide
+ 0 K
Users of STREAMWIDE’s public solutions
+ 0 M

Use cases: Utilities

As one of Europe’s largest electricity providers, this major energy company relies on Team on the run (TOTR) to centralize its critical communications, optimize coordination and ensure effective crisis management.

Team on mission : an MCX alternative for ultra-critical use cases

For certain specific use cases that require an on-premise deployment over a private 4G/5G network and involve highly critical operations, it is recommended to opt for Team on mission (TOM), Streamwide’s MCX solution. 3GPP-compliant, TOM offers advanced mission-critical features such as call prioritization, dynamic QoS, and pre-emption, along with other capabilities tailored to ultra-critical scenarios. Depending on the exact needs of each operator, our experts will recommend the most suitable solution.

Ready to transform your utility operations?

Contact an expert
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