Team on the run SaaS | On Premise Update 4.3 Version

The Team on the run SaaS 4.3 release brings significant enhancements designed to elevate user experience, strengthen security, and streamline administration. New features improve communication, operational efficiency, and data protection while offering greater flexibility for organizations and their teams.

summary

END-USER FEATURE

  1. Channel & Talkgroup Management per Zone

In traditional LMR systems, a Zone refers to a logical or geographical grouping of talkgroups/channels configured by the administrator for a specific mission. This concept helps limit user communications to only the groups relevant to a specific mission. This functionality is now also available in Team on the run (TOTR), bringing the same efficiency and mission-oriented communication to broadband environments.

  • The user can select a zone and will automatically be connected to the 1st talkgroup / channel assigned to the selected zone.
  • Access to zones is available from both mobile and web applications.
  • Zone configuration is managed exclusively by the organization administrator.

Benefits:

  • Users are automatically connected to the necessary talkgroups and channels relevant to a mission, allowing them to focus only on those needed for their specific tasks.

  1. Scan List

A Scan List is a predefined list of channels or talkgroups that a device continuously monitors for activity. It is mainly used for temporary missions and can be created either by the user or by an administrator.

  • Users can connect to and listen to all channels and talkgroups included in the Scan List.
  • Scan Lists are accessible from both mobile and web applications

Benefits:

  • Users can create and manage their own Scan Lists for greater flexibility.

Note: a user cannot select a Zone and a Scan List simultaneously.

  1. De-affiliation from Prearranged PTT Group Calls

This feature gives users more flexibility and control over the group calls they receive, allowing them to decide whether or not to remain affiliated with certain groups.

  • Previously, when a user was a member of a group, they were automatically affiliated with that group and received all calls launched to it.
  • Starting from version 4.3, users can now choose to de-affiliate from selected groups directly from their mobile or web application. Once de-affiliated, the user will no longer receive calls sent to those groups.

Benefits:

  • Users can filter and control the group calls they want to receive.

  1. Dynamic Group Call based on user Operational Status

  • Administrators can now define filter rules on a group based on members’ operational status.
  • Only members whose operational status matches the group’s configuration will receive calls on this group.
  • This dynamic selection of participants can be applied to PTT group calls and conference calls.
  • Dynamic selection of participants can also be enabled for group calls initiated by external callers via the PBX interface.

Benefits:

  • Ensures that group calls reach only the relevant users, based on their operational status.

  1. AI-Powered Noise Reduction

Mobile users can enable the ambient noise reduction option in voice settings. When activated, AI-powered audio filters (RNNoise.) reduce background noise and suppress unwanted sounds such as howling, ensuring clearer voice communication.

Benefits:

  • Improved Call Quality: Ensures voices are heard clearly even in noisy environments, enhancing the overall call experience.
  • AI-Powered Technology: Uses advanced AI (RNNoise) to intelligently filter out unwanted sounds for smarter, more efficient noise reduction.
  • Reduced Distractions: Minimizes environmental noise, making calls more professional and enjoyable.
  • Automatic Noise Suppression: Detects and suppresses consistent background sounds (e.g., howling, hums) without affecting voice clarity.

  1. Do Not Disturb Status

Users can now set their status to Do Not Disturb directly from the mobile or web application.
  • When this status is enabled:
    • All incoming calls and Push-to-talk (PTT) calls are either rejected or forwarded to voicemail/another contact (depending on configuration). Call logs remain visible when the user opens the app.
    • No notifications are displayed for new messages or processes.
    • Upon opening the app, users can still view missed call logs and unread messages.
    • The Do Not Disturb status is indicated by an orange dot displayed on the user’s contact picture, visible to others.
    Notes:
  • The Do Not Disturb status does not apply to emergency calls or emergency messages.
Benefits:
  • Respects users’ right to disconnect.
  • Prevents distractions by hiding notifications until the user actively opens the app.

  1. Silent Mode for mobile notification

Mobile users can now enable Silent Mode directly from a new option in the mobile application.
  • When enabled:
    • All notification tones are muted.
    • All PTT calls are muted.
    • All received emergency calls/alerts are silent.
    The beep sound for sent emergency calls is also muted.
Benefits:
  • Users can still see notifications on their mobile screen, but all alerts remain muted to avoid disturbance.

  1. New Call Logs Tab

Users now have access to a dedicated Call Logs page from both the mobile and web applications.

  • The Call Logs tab displays all ongoing calls and the user’s complete call history, including incoming, outgoing, and missed calls.
  • It supports all call types: PTT calls, full-duplex calls, conference calls, and PBX calls.

Benefits:

  • Provides users with a clear overview of all past calls, including time, date, and duration.
  • Offers a simple and convenient way to call back directly from the Call Logs tab.

  1. New Dialer accessible from mobile navigation menu

Users can now configure the Dialer to appear as a dedicated tab in the navigation menu of the mobile application.
Benefits:

  • Provides one-click access to the dialer, enabling users to quickly dial numbers to call.

  1. Access to channel for guest user

  • A guest is a user that has been invited to conversation for a temporary period by an organization user. They have limited rights configured by the administrator: message, call; PTT call, video streaming. A guest is a user invited to a conversation for a temporary period by an organization user. They have limited rights, configured by the administrator: messaging, calling, PTT call, video streaming.
  • With version 4.3, the administrator can authorize the guest to connect to a list of channels.
Benefits:
  • Guest can communicate temporary on a channel linked to a mission or event.

ADMINISTRATION FEATURES

  1. Update Geolocation & Webchat User Status via a file

Administrators can now enable or disable Geolocation and Webchat for multiple selected users in a single operation.

Benefits:

  • Saves time by avoiding the need to update the Geolocation and Webchat user status user by user.

TECHNICAL FEATURES

  1. Linux VoIP Library

  • The VoIP Linux library allows integrators to easily embed the TOTR Server voice and video services into their Linux-based applications — such as apps running in transportation terminals, train cockpits, etc.
  • Delivered as a compiled library (.a and/or .so upon request), the package includes all necessary dependencies and is compatible with the TOTR Server version 4.0 and above. It leverages third-party libraries (LGPL, BSD or MIT licenses).
  • To ensure smooth delivery and compatibility, integrators are required to provide detailed specifications of their target environment in advance—including CPU architecture, toolchain, and libc version—as tailored compilation is needed to match each deployment.

 

Please note: Integrators are responsible for implementing the audio and video Inputs/ Outputs.

SECURITY FEATURES

  1. Two-factor authentication (2FA) for Administrator

  • Administrator can the Web Admin using Two-Factor Authentication (2FA).
  • Apps like Google Authenticator or Authy can be used to generate the verification codes.
  • 2FA is configurable at the organization level.

Benefits:

  • Secured authentication mechanism for accessing organization information.

  1. Disable Screenshot for iOS app

  • An organization can now decide to prevent iOS user from taking screenshots of the application.
  • Note: The feature was already available on Android
Benefits:
  • It prevents users to share sensitive information with a screenshot.

RECORDER FEATURES (for TOTR On-Premise only)

  • Audit Server now allows auditors to retrieve the two tracks (video and audio) of a 1to1 video calls.

Interface Refactoring

Putting quality at the heart of our processes, numerous features have been reviewed and refactored to ensure a better customer experience and scalability for large organizations. In this context,
  • Bulk actions on the Web Admin’s user creation and assignment page have been streamlined, providing a new user experience that allows admins to no longer be blocked by ongoing bulk tasks and track updates requested.
  • On the Webchat, the channel page has been reviewed, offering you better visibility into assigned channels and their details.
  • On mobile, the entire Android application has been reviewed to allow you to better find information and have a user experience adapted for all users.

Conclusion.

With this release, Team on the run reinforces its position as a secure, scalable collaboration solution, delivering performance, simplicity, and sovereignty to meet the demands of business-critical environments.
Upgrade now and experience the future of professional communication with Team on the run.
For any questions or assistance, please contact your reseller or support team.

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