As a QA Engineer, you will be part of a dedicated QA team responsible for validating Fusion solutions across Mobile, Web/Backend, third-party integrations, and Supported MCPTT Accessories.
You will contribute to release validation, regression testing, customer-specific acceptance activities, defect investigation, and Production-related validation while working closely with R&D, Delivery, Product, and other QA teams.
Key Responsibilities:
Analyze requirements and Test Cases to ensure they are Clear, Testable, and Measurable.
Run and validate Functional, Integration, Regression, Sanity, and Acceptance Testing.
Validate Fusion functionality across:
Maintain & improve Test Plans, Test Cases, ATPs, and Validation Evidence.
Identify suitable candidates for Test Automation and contribute to the development, execution, and maintenance of automated tests.
Define, monitor, and report relevant QA KPIs and quality metrics to track test progress, coverage, defect trends, release quality, and continuous improvement.
Identify, document, and track defects in Jira with clear reproduction steps, logs, evidence, and impact assessment.
Investigate failures across Client, Backend, Network, Integration, and Environment Layers to help isolate root cause.
Perform defect verification and targeted regression following delivered fixes.
Support release, patch, and customer-specific validation activities.
Collaborate with R&D, Delivery, Product, and QA stakeholders to communicate Quality Status, Blockers, and Risks.
Contribute to continuous improvement of the Fusion QA processes, coverage, and test assets.
Technology and Experience:
Hands-on experience testing Mobile Applications, particularly Android & iOS.
Experience with Web & Backend Testing.
Working knowledge of Test Automation concepts, tools, and frameworks, with the ability to understand, execute, and troubleshoot automated tests.
Experience monitoring QA KPIs, interpreting quality trends, and using dashboards or reporting tools to communicate actionable quality insights.
Strong understanding of software testing methodologies and defect lifecycle management.
Experience with Jira or equivalent defect-tracking tools.
Ability to collect and analyse Application, Device, and Server Logs.
Working knowledge of Linux Environments.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to understand and validate End-To-End Workflows across multiple system components.
Good Level of English & French.
Strong communication and cross-team collaboration skills.
Preferred / Plus:
Experience with telecom, MCPTT/PTT, or Mission-Critical communication solutions.
Understanding of telecom/network protocols such as SIP.
Experience with 3GPP-based integrations or third-party clients.
Experience validating hardware accessories or connected devices.
ISTQB or equivalent QA certification.
Experience testing large-scale or distributed systems.
Hands-on experience with Test Automation (UI, API, Mobile, or Backend) and scripting/programming languages is a strong plus.
