Empowering Emergency Medical Services to improve patient care, from the field to the hospital

Emergency Medical Services (EMS) operate in situations where time is a critical factor in patient outcomes.

From the first medical intervention in the field to arrival at the hospital, the real-time transmission of key medical information to medical regulation and hospital teams directly impacts the quality and speed of patient care.

Designed to meet real-world operational needs, Team on the run helps Emergency Medical Services address the challenges of complex emergency situations, coordination between medical regulation and healthcare facilities, as well as requirements for secure communications, traceability, and team safety.

Ambulance outside an emergency department with Team on the run Push-to-Talk communications on a smartphone

Saving lives through a seamless patient care pathway

In medical emergencies, continuous information sharing and effective emergency response coordination play a critical role in supporting quality care throughout the patient journey.

Real-time coordination with hospitals

Team on the run enables early hospital notification by sharing key patient information ahead of arrival. Receiving facilities can prepare sooner, reducing delays in patient handover and treatment upon arrival.

The ambulance as a connected mobile care unit

The ambulance becomes a connected part of the care pathway, allowing EMS teams to maintain a continuous flow of information between the field, medical regulation, and healthcare facilities.

  • Sharing field observations
  • Providing continuous updates on patient information
  • Securely transmitting relevant medical data

Medical tele-assistance and decision support

Through secure voice and video communications, EMS crews can consult remotely with a physician before hospital arrival, receive diagnostic support, or validate medical actions when every decision matters.

Supporting effective emergency management and medical prioritization

Medical dispatch centers must manage, prioritize, and coordinate emergency responses under intense operational pressure and limited resources.

Team on the run supports medical dispatch operations by enabling:

  • Rapid creation and assignment of missions to available, qualified units closest to the patient.
  • Secure Push-to-Talk communications between dispatch centers and field teams.
  • Real-time sharing of operational information and unit location.
  • Structured feedback from the field for improved incident monitoring.

The platform helps maintain a fluid operational link between medical dispatch centers and deployed teams when needed, supporting emergency response coordination, information sharing, and timely decision-making throughout the intervention.

Emergency medical dispatcher coordinating EMS teams using scheduling, geolocation, and real-time communications
EMS professional using a tablet beside an ambulance during emergency medical operations

Security, traceability, and protection of EMS crews

Medical responsibility requires strict traceability of every action and decision, while ensuring the safety of EMS crews in the field.

Team on the run enables:

  • Creation of a digital incident record, enriched in real time.
  • Full traceability of medical actions, communications, and decisions.
  • Reliable data logging to support compliance and after-action review.

The solution also integrates alerting and location features to protect crews operating in homes or high-risk environments, contributing  to responder safety and real-time situational awareness.

Key benefits for Emergency Medical Services

Faster emergency response coordination

Smooth coordination between medical regulation, field teams, and hospitals helps save valuable time and optimize patient care.

Improved medical decision-making

Critical information is shared in real time, enabling faster, better-informed, and more appropriate medical decisions.

Preparation of hospital patient care

Hospital teams receive essential medical information before the patient arrives, allowing them to prepare and adapt patient care.

Complete and reliable medical traceability

Every action, exchange, and decision is recorded, ensuring full traceability and supporting regulatory compliance.

Enhanced EMS crew safety

Alerting and location capabilities help protect responders, particularly during home visits or isolated interventions.

EMS medical responder providing emergency patient care inside an ambulance

Why choose Team on the run for Emergency Medical Services?

Designed for field operations and critical situations, Team on the run meets the operational constraints of Emergency Medical Services.

 

Enhanced communications supporting patient care

Integrated voice, data, and video enable effective coordination between field teams and medical dispatch, supporting patient care, including remote medical assistance when needed.

Secure and aligned with healthcare requirements

Data protection, controlled access, and full traceability address confidentiality, liability, and compliance challenges associated with emergency medical operations.

Scalable and interoperable

A scalable platform that integrates with existing EMS ecosystems and evolves with organizational and operational needs.

Device-agnostic and intuitive

Usable on smartphones, rugged devices, and PCs or laptops, in the field, in ambulances, and in medical dispatch centers, without unnecessary technical complexity.

Discover how Team on the run supports emergency medical services, from the field to the hospital.
Request a demo
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