Team on the run mobile update 2.4.11 for better UX and Communication

Team on the Run (TOTR) continues to evolve with its latest update (version 2.4.11)! This update delivers a range of valuable features designed to improve user experience, enhance functionality, and streamline workflows across various aspects of the platform.

Gain access to release notes for every iOSand Android update on our blog and social media platforms.

Subscribe to our newsletterand receive timely notifications whenever a new blog post is published.


Team on the Run Update 2.4.11 in details

    • Expanded Language Support

      TOTR now supports the Japanese language on the Web Chat and Web Company Admin interface, catering to a wider global audience.

    • Optimized Geolocation Performance

      Improved performance for tracking large numbers of users (up to 5,000). This includes batch loading, progress displays, and filtering out outdated or off-screen markers.

    • Clearer Group Communication

      Groups linked to other organizations are now visually identified with a link icon, improving user awareness.

    • Enhanced Instant Replay Management

      Automatic deletion of recorded PTT calls with Instant Replay helps manage browser memory usage effectively.

    • Streamlined Reach-Back Requests

      Optimized behavior for reach-back requests ensures they are received by only one designated dispatcher, improving scalability.

    • Discreet Ambient Listening on Android

      During an emergency alert, “Ambient Listening in Progress” is no longer displayed on the user’s screen, enhancing safety in sensitive situations.

    • Improved Call Handling

      “Call Blast – Conference Call First to Answer” allows field users to establish a private call with the first responding operator, streamlining communication. TOTR now seamlessly interacts with other VOIP applications, putting calls on hold during incoming calls from other platforms.

    • Rich Media Previews on iOS

      Users can now identify video attachments before downloading, saving data and storage space.

    • Enhanced Contact Visibility

      Mobile and Web Chat users in large organizations can see the names of message senders, even if not in their contact list.

    • Field Service Management Improvements

      • Read-only access for process recipients ensures information sharing without unintended modifications
      • Automatic population of initiator details within the process contact widget.
      • Customizable email report cover pages (HTML & PDF) provide greater flexibility.
      • Service API support for all Patrol Route methods.
    • Centralized User Settings Management

      Company admins can now configure and enforce mobile user settings, ensuring consistency across devices within large organizations.

    • Departmental Notifications & Reporting

      Admins now receive notifications and reports specific to their assigned departments, promoting focused management.

  • New Device & Accessory Support

    TOTR expands compatibility with new devices like:

    • Xcover 6/li>
    • Honeywell EDA52
    • Crosscall Core-X5

    along with broader USB accessory support.


The Team on the Run update 2.4.11 delivers a comprehensive set of enhancements that cater to a wider user base, streamline workflows, and improve overall platform functionality. Download the update today to experience these exciting features and optimize your communication experience!

Expand Your Network

For professional updates, industry thought leadership, and exclusive content, connect with us on LinkedIn, Twitter, and YouTube.