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In contexts where the classic voicemail model faces reluctance from customers, alternative solutions such as the missed call alert help recapture lost completion revenue. By notifying mobile subscribers of the calls they are missing when their phones are switched off or the network is unavailable, operators provide a higher quality of service, which increases callback rates and maximizes revenues.
StreamWIDE Reachability Alert is a simplified messaging service that allows in-network mobile subscribers who couldn’t reach their correspondents to be notified once the people they wanted to reach are available. Often deployed in conjunction with a missed call alert system, the reachability alert service provides a straightforward, provisioning-free application that helps capture lost revenue from uncompleted calls.
The Voice SMS component of StreamWIDE Messaging is a simplified voice messaging application that blends the benefits of voicemail with the simplicity of the SMS/Text business model. With this module, a caller can dial a specific number, pay a fixed price, and leave a voice message. The called party is then notified and can listen to the message for free.
StreamWIDE Business voicemail combines all the benefits of StreamWIDE standard voicemail service with an Auto- Attendant including advanced call hunting and call screening features. Companies looking to enhance caller experiences and reduce missed calls can take advantage of the business voicemail features to implement efficient call routing to the appropriate employees or departments.