Prepaid Self-Care IVR
Next Generation Self-Care, Balance Inquiry, and Top-Up
StreamWIDE Prepaid Self-Care IVR is a carrier grade, next generation, customer care solution that can be adapted to any voucher management system and online charging platform. Built on a cost-effective, SIP-based software architecture using standard hardware, this solution provides dramatic cost savings compared to TDM-based platforms.
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about this product and its features.
Solution Benefits
Replace your TDM-based self-care IVR and save on OPEX
Optimize your ARPU with a reliable and secure interface for account refills
Preserve loyalty and reduce churn by deploying innovative customer care features
Conserve resources with a cost-efficient alternative to SMS/text or USSD customer care
