Our Offering > Portfolio > Charging

Charging

Target Markets for Charging


Refresh your billing systems with our comprehensive charging product line

Emerging and developed markets are experiencing deep changes in the way subscribers consume prepaid and postpaid telephony packages. New consumer habits are formed due to multiple and new devices, increased competition reacting to over-the-top, and evolving regulations in roaming charges and VoIP. Operators need flexible charging platforms able to evolve with changing environments and to facilitate marketing creativity.

Within the StreamWIDE Charging product line you will find a comprehensive set of carrier grade billing components to differentiate from the competition, improve prepaid users loyaltym and streamline your existing infrastructure:

Implement genuine convergent charging

In a market environment driven by the explosion of mobile data consumption, evolving regulations, and end customers who need simplicity in accessing and consuming voice, video, SMS/text, and data services, operators have strong incentives to adopt a convergent charging platform.

The StreamWIDE Charging platform natively provides convergence for services (voice, video, fax, SMS/text, data, events, etc.), payments (prepaid, postpaid, hybrid), and subscriber categories (residential, business).

With its real-time rating and charging capabilities, its support for roaming use cases, and its support of next generation protocols such as SIP and Diameter, StreamWIDE will challenge legacy prepaid and billing platforms, which often lack the flexibility required by operators to modernize their marketing offers.

Differentiate and develop customer loyalty

StreamWIDE Charging provides a full set of innovative features offering valuable marketing tools to service providers.

  • Cost control features, such as per-call limits and audio alerts by monetary unit, provide customers with control over their spending and stimulate service adoption, thus improving customer loyalty.
  • Account control features, including real-time account recharging, real-time balance monitoring, and SMS/text notifications, help customers manage their accounts more efficiently and directly, thus decreasing the time spent interacting with customer care centers, which helps to stimulate service adoption.
  • Incentive category features, such as Friends & Family, Happy Hours, and Call Me Back, stimulate service consumption and accelerate recharge rates, thus improving ARPU.
     

Charging Product Line