Next Generation Virtual Contact Center Solution
Service providers operating in the Business-to-Business market are encountering a growing number of requests to deploy simple and cost-efficient small and medium-sized customer care or hotline services. Their ability to provide these services, in addition to renting premium telephone numbers, can be a key asset to preserve the profitability of their operations. With its native SIP connectivity, functional flexibility, and operations-friendly interfaces, StreamWIDE Interactive Routing is a Virtual Contact Centre Solution, that aims at replacing legacy IN-based non-Geographical Routing Solutions and ACD systems whose technology and business models no longer match market expectations.
Click the links below for more information
about this product and its features.